Key takeaways
Host: David Mallon, managing director, Deloitte Consulting LLP
Presenters: Sue Cantrell, vice president, Deloitte Consulting LLP
Yves Van Durme, partner, Deloitte Consulting
Kraig Eaton, principal, Deloitte Consulting LLP
1 .0 Overview CPE credit | Personnel/HR
The 2024 Global Human Capital Trends report, Thriving beyond boundaries: Human performance in a boundaryless world, invites you to imagine a world where trust between workers and employers is the currency of work. Where people are given opportunities to grow and develop the human capabilities that are critical to human performance. Where workers see organizations making progress toward human sustainability goals. And where people expertise becomes a responsibility of all. We’ll discuss:
- Eight trends shaping the future of work
- Unlocking human performance and bridging the gap between knowing and doing
- Making the shift to prioritizing human performance
HRCI recertification credit
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Meet the speakers

David Mallon
David, a vice president with Deloitte Consulting LLP, is Chief Analyst and market leader for Deloitte’s Insights2Action team. He and the Insights2Action team help clients to sense, analyze, and act—with purpose and precision—at the ever shifting intersection of work, workforce, workplace, and industry. Part of Deloitte since 2013, David is the former Head of Research for Bersin. He brings more than 20 years of experience in human capital and is a sought-after researcher, thought leader, and speaker on organization design, organizational culture, HR, talent, learning, and performance. David is an author of Deloitte’s annual Global Human Capital Trends study and a co-host of the Capital H podcast.

Sue Cantrell
Susan Cantrell is Vice President of Products, Workforce Strategies at Deloitte Consulting LLP. She is a leading expert and frequent speaker on future of work and human capital. She is co-author of the Harvard Business Press book Workforce of One, and has been published widely in publications like Harvard Business Review, Wall Street Journal, and MIT Sloan Management Review. She has more than 20 years of experience serving as an executive advisor, author, researcher, and developer of new solutions that help organizations harness digital technologies and evolve their workforces to innovate, unlock agility, and drive transformation. She holds a Master of Science degree in management information systems from Boston University, and a Bachelor of Arts degree from Vassar College.

Kraig Eaton
Kraig is a principal in Deloitte Consulting LLP's US Human Capital service area and serves as the co-lead of the Deloitte Global Human Capital Trends team. Kraig has more than 28 years of experience working with senior business and HR executives to transform their Human Capital strategies and capabilities to better support the business goals of the organization. Specifically supporting some of the world's leading organizations on efforts spanning the full spectrum of HR and workforce transformations; from upfront strategy development through large-scale operating model, organization, and technology implementations.
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